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Effective Date: [10-07-2025]
Last Updated: [22-09-2025]

Welcome to Instad (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website www.instad.in (“Site”) and our mobile application (“App”).

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our services.

1. Information We Collect

We may collect the following types of information when you interact with Instad:

a) Personal Information

• Name

• Mobile number

• Email address

• Date of birth

• Payment details (UPI ID, transaction data)

b) Non-Personal Information

• Device details (model, OS, IP address, browser type)

• Location data (when enabled)

• Usage data (features used, time spent on app/site)

c) Uploaded Data

• Bills, receipts, and transaction proof for cashback claims

• Chat, audio, or video interactions with merchants

2. How We Use Your Information

We use your information to:

• Process payments, recharges, and bill transactions

• Provide cashback, coins, and rewards

• Show merchant offers, coupons, and discounts

• Enable chat, audio, and video communication with merchants

• Improve app performance, security, and user experience

• Send notifications, promotional offers, and service updates

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Payment partners (e.g., PayU UPI SDK) to process transactions

• Merchants to validate bill uploads and cashback eligibility

• Service providers (cloud hosting, analytics, SMS/email providers)

• Regulators/law enforcement when required by law

4. Data Storage & Security

• Your information is stored securely on encrypted servers.

• We implement strict measures to prevent unauthorized access.

• However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences

• Analyze usage trends

• Improve user experience

You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt-out of marketing communications

• Withdraw consent for location/data collection (via app/device settings)

To exercise your rights, contact us at: support@instad.in

7. Children’s Privacy

Instad is not intended for users under 18 years. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our website/app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before using their services.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Instad
Email: support@instad.in
Website: www.instad.in